SUN TRUST ENERGY LLP
(“Sun Trust”/“We”/ “Us”) is committed to upholding the privacy and security of the information supplied by every person (“User”/“You”) accessing and using any version of the https://www.suntrustenergy.in/ (“Website”). This Privacy Policy explains the manner in which We collect and use User information. By accessing or using the Website You signify that You have read, understood and agree to be bound by this Privacy Policy. This Privacy Policy does not apply to information collected from residents of countries other than India.
Your access and use of the Website following any such change constitutes your agreement to follow and be bound by this Privacy Policy, as updated or modified. For this reason, We encourage You to review this Privacy Policy each time You access and use the Website. Your use of the Website and any disputes arising therefrom, is subject to this Privacy Policy.
We reserve the right to update or modify this Privacy Policy at any time without prior notice and such changes shall be effective immediately upon posting the updated or modified Privacy Policy on the Website and We shall not be bound to inform you of any modifications hereof.
On occasion, Sun Trust Energy LLP may offer special programs, activities, events or promotions (“Programs”) that have unique or additional specific terms, privacy notices and/or consent forms that explain how any information You provide will be processed in connection with the Programs. You should review the applicable terms before interacting or participating in the Programs.
1. PERSONAL INFORMATION
By registering yourself with us you authorise us to contact you via email/ phone call, WhatsApp or SMS and offer you our services, imparting product knowledge, offer promotional offers running on the website.
a) We shall collect personal information of the User, by which he/ she/ it, as a person can be identified, including without limitation, name, gender, age, date of birth, height, weight, mobile number, address, email address, any identity proof number, phone number, health and fitness related information etc (“Personal Data” or “Personal Information”) as set forth in clause 3 of this Privacy Policy. It is hereby clarified that:
(i) While some User information has to be mandatorily provided, others are optional and certain portions of the information shall remain private and some shall be displayed to other Users; We shall always let the User know which is which.
(ii) Additional information may be gathered during subsequent use of the Website by the User, whenever the User chooses to provide it.
2. HOW DOES SUN TRUST ENERGY LLP COLLECT PERSONAL INFORMATION?
a) Certain mandatory information shall be collected at the time of registration on the Website which is required to enable the User to login to the Website and for Us to verify the User’s identity; and to safeguard against illegal activities like fraud, cheating, misappropriation, etc. as may be determined by Us; and/or our banking and service partners.
b) In order to use the facilities and services available on the Website, the User may be required, from time to time, to provide certain additional personal information after registration on the Website, which information shall be collected only upon receiving the User’s express consent.
c) We may also automatically receive and collect certain information from your participation in Sun Trust Energy LLP programs or contests, industry and associations, and other anonymous information in standard usage logs through the web server, including mobile-identification information obtained from the equivalent of “cookies” sent to the Website, including mobile network information, standard web log information, traffic to and from our Website, tracking inside the Website and any other available information, from:
i) an IP address, assigned to the device used by the User;
ii) the domain server through which the User accesses the Website and the functions and features therein; and
iii) the type of device used by the User (“Device”).
It is hereby clarified that such usage information collected is not associated with any Personal Data and is tagged to the unique identifier of a particular Device.
d) The User may choose to provide Us with access to certain personal information stored by third parties like social networking sites (e.g. Facebook and Twitter). We shall have access to such information to the extent allowed by the User’s privacy settings on that site and the User’s specific authorization.
e) After obtaining the User’s specific consent to allow the Website to access the User’s SMS inbox, we may collect relevant information from text messages (SMS) received by the Users from providers of services and/or products, that shall enable us to provide better services and products to the Users.
f) In order to enhance our ability to provide valuable services and experiences to the User, We may automatically receive, collect and analyse your location information (GPS, IP address) and collect information pertaining to your Device usage.
3. LINKS TO OTHER WEB SITES
Our web site contains links to information on other web sites. On web sites we do not control, we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy.
4. INFORMATION COLLECTED
We may collect the following information:
i) Contact information (name, email, mailing address, phone number);
ii) Biographical and demographic information (date of birth, age, gender);
iii) Payment-related information to complete a transaction;
iv) Username and password;
v) Publicly available information;
vi) Internet activity and search history;
vii) Device information and Geolocation data.
5. HOW DOES SUN TRUST ENERGY LLP USE PERSONAL INFORMATION?
Generally, Sun Trust Energy LLP may use Your information to:
- Provide and improve Our products and services;
- Develop new products and services;
- Fulfill Your requests and provide customer service;
- Send administrative communications and notify You about special promotions;
- Secure our online services and protect Sun Trust and our Users;
- Conduct audits, debug the site, and comply with legal/regulatory obligations.
6. DOES SUN TRUST ENERGY LLP SHARE PERSONAL INFORMATION?
a) Sun Trust Energy LLP may share Your information within the group companies/associates.
b) We shall not rent, sell or share User information with third parties except with our vendors, contractors, business and service partners (collectively, “Service Providers”) who perform functions for us.
c) We may disclose Your information to respond to authorized information requests from government authorities, to respond to valid judicial requests, or when otherwise required by applicable law.
7. COOKIES AND OTHER TOOLS
Sun Trust Energy LLP collects information about You by using cookies, tracking pixels, and web beacons. This information helps us customize and improve User experience. You can set your browser to reject cookies, but some website functionality may be lost.
8. YOUR CHOICES AND PRIVACY RIGHTS
- Marketing: You may opt-out of receiving promotional materials by following the unsubscribe instructions.
- Correction: You may correct or update your information by emailing: info@suntrustenergy.in
- Deletion: You may request deletion of your Personal Information by writing to us.
9. HOW DOES SUN TRUST ENERGY LLP SECURE INFORMATION?
We take reasonable steps to protect your information during transmission and in our possession using industry standards. However, no method of transmission over the internet is 100% secure, and use of the Website is at Your sole risk.
10. WEBSITE IS NOT FOR MINORS
The Website should only be used by persons competent to contract under the Indian Contract Act, 1872. If You are under 18, You may use the Website only with the involvement of a parent or guardian.
11. GRIEVANCE OFFICER
In accordance with Information Technology Act 2000, the contact details of our Grievance Officer are:
EMAIL: info@suntrustenergy.in
The Grievance Officer shall acknowledge the complaint within 24 hours and dispose of it within 15 days.
Footnotes:
This policy is in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.
